I recently rented a car at the Phoenix airport and was astonished by my bill! I booked the car online and received a $92 rate for 5 days. When I got to the airport I opted for an upgrade for an additional $20 per day. When I received my final bill it was $373.42! This is outrageous! I was charged $126.20 in taxes and fees. There was no explanation of these fees which included a $30 Customer Facility Charge. THIS IS A 66% TAX. I don't know if this goes partially to Dollar or totally to the city of Phoenix because there was no explanation. I rented the car at midnight. I was tiered. I wanted to get to my hotel. I signed the contract. I was a fool! I also thought it would be a good idea to have my traveling companion be on the contract in the unlikely event that he would also want to drive. It was an additional $11 a day. Had I been told this I would never had done it. Dollar Rent a Car is a rip off and I will never rent from Dollar again.