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| - Back in the day, dentists offices like Inspire Dental just didn't exist. Enough bad experiences and you just quit going and power thru whatever it is. 2 kids, 16 years later and a move across the country 2 years ago and I found myself in need of a dentist as I just could not power thru the infection any longer. After much searching on yelp and an unexpected recommendation from a co-worker, I called. Inspire Dental scheduled me in the same day, less than 3 hours after my call. I left with an antibiotic and a follow up appointment for an extraction a week later. 4 days into the script and omg wasn't I feeling better!! Now, first encounter? Talk about not expecting what I received. A warm welcome, a full tour of the office, a long talk with my dental hygienist who literally sat with me for 45 minutes just talking cause I couldn't just stop crying. Not from pain but from pure fear and they didn't even poke at me, lol.
Next appointment, extraction. Same warm welcome, hugs and I really felt like they were happy that I came back. Next fear, needles. We powered thru that, cried some more, again, all fear not because of pain. Both my hygienist and Dr. Heap are the 2 most gentle people I have EVER met in a dental setting. They were both very attentive to my emotional well being as well as my pain threshold. Now we are making a plan.....
Next appointment, periodontal cleaning. Past cleanings were not the best, again, so long ago. However, this was broken up into 2 sessions. Every step that took place during those 2 sessions I knew what was coming, right down to the irrigation thing that looked like a needle, but it was not. No surprises, less tears, both appointments. Next appointment, the money maker.......
So today, morning appointment, on a Monday......joy. Strange because I was looking forward to it. Why? I knew I'd be welcome like family, the worst part of the whole thing was going to be the tiny novocain needle. And even that was not horrible, at all! We were done in less than 3 hours and I now have a GORGEOUS smile (front temp crowns). Oh and ps the temps were made while I was there today. I'll be returning in 2 weeks for the permanents and I'm super stoked for that appointment!!! And not one tear today either!
There was not one thing that was ever a surprise during any of my appointments so far. Nor do I anticipate there ever will be. We still have some work ahead of us but I definitely am in very good hands with Dr. Heap and his work family. I hope this review helped some of you trying to decide on a new dentist. I know with unwavering certainty that Dr Heap, Inspire Dental, the entire work family will be my dentist of choice for the rest of my life. Now if I could only find a PCP I could say the same about, lol!
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