I have been trying to get an appointment for a WEEK now, and can't get through on the phone. I even went there as a walk-in patient, waited over an hour, and gave up and left. The lobby was so full that there was no where to sit. This practice has WAY too many patients to be able to provide any care at all, let alone adequate care. Right now their phone either rings busy or has a recording that they are closed. Last week I left messages for both the doctor's assistant and for the referral desk, and they haven't called me back. Now I'm at the point where I have to go to urgent care to get my sinus infection treated. I shouldn't have to pay $55 more copay in order to get a simple antibiotic prescription!