Unfortunately my experience with this company has become very poor. They have damaged our new stove and took no actions to rectify this, not even discount the cleaning. I got a call today to "check in". It's been two weeks since the damage occurred with absolutely no follow up from them. It's very clear they are not going to take action to correct their mistakes.
This company used to be great when Tyler was the point of contact. Ever since Angel has taken over I have had nothing but issues. Late service appointments with no call, forgetting whole rooms in the house, leaving substances on my cabinets and tables, etc. I let this slide as my experience with Tyler had been so great. However the stove and lack of concern on Angel's part was the last straw.
I hope you look elsewhere for your cleaning needs.