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  • I have a different experience every time I am here. Sephora in general is incredible, but let's see about this specific location. First of all, this store is TINY. On a weekend, you have to wait to get to certain areas. With the small size, comes less product. They don't carry as many brands even as the "normal" stores. I learned this when I hiked up to Walnut only to not see any Tarte in the entire store. The fragrance sections are also chopped to the most common brands that you could buy at Macy's. I would go to Sephora to purchase those items I can't get elsewhere, but this store doesn't see that. The staff is .. there. After typically visiting the Sephora at South Hills Village where every single person is super helpful and friendly, this location might as well not have any employees. I have not had an unpleasant experience with anyone in this store, but nothing that really helped me or made me want to come back either. The biggest drawback of this location has got to be the lack of a register area. You know how when you go to a store and then you want to buy something so you take it to the large centrally located register/check out area? Yeah, that doesn't exist here. You have to (sometimes) hunt down an employee after pushing through the maze of people and have them take you to the little computers on the sides of the store. I get that you're strapped for space, but this is just silly. Overall, I would rather head the opposite direction from home after work to hit the SHV location and then backtrack home, but when you live in the East Side and your foundation is no longer scrape-able (you know what I mean), trying to get the last bit, it does suffice.
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