WORST CUSTOMER SERVICE EVER! I am saddened by the lack of customer support I have received from Verizon Wireless regarding my iPhone 5. You have replaced 6 phones since October 6th. ALL 6 have been defective. People cannot hear me on them or you've sent me phones with bad screens. Today, I received phone #6 and what for it... people cannot hear me. Can you hear me now? NO!!! No one can because you mail out defective phones! Your manager doesn't return voice mails, your social media team is powerless and your yelp guys are non-responsive!!! AWESOME JOB!!! Stop focusing on shareholder value and focus on customer support.