Emergency Air came through and saved the day! After our upstairs unit failed and trying to go through the home warranty for over a week! I called these guys and they showed up within the hour. After a diagnostic they found that the compressor had failed. It was no surprise to us because the company they sent from the home warranty said the same thing except he said it would be a two week wait! Emergency Air said they could put it in the next day! After talking with the technician it was clear that in 14 year old systems a compressor change out wasn't the best solution. He spent over two hours going over all new system options the pros/cons. I was amazed at his level of patience and knowledge. After careful consideration we decided to go with the Carrier variable speed systems. They came the next day at about 8 and finished installing two systems before 3! The 4 guys that installed looked very fatigued afterwards however remained professional at all times, they even swept, mopped and vaccumed every part of our home they stepped in. Needless to say I found the AC company that I will use forever. Thank you to the technician, the install teams, and the office staff for helping us every step of the way. My family and I appreciate it more than words can describe.