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  • Ordered on-line so I could swing by later in the day to pick up the lens. When I arrived several hours later in-store, they initially had no record of the order. I showed my e-mail from them and the pending charge on my account. I was advised their on-line is done through a different company and they could not give me the lens nor reverse the charge at that time. I was left waiting for 30 minutes as the store employee came and disappeared several times in attempt to help. Conclusion, cannot help me, but offered to charge me again for the lens. Yeah, no. I'm going to get the lens somewhere else and later reverse my charge. Horrible customer service.
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