Courtesy of a Christmas gift, Elmwood spa was on my agenda this past Saturday. The common facilities were extremely overcrowded and did not facilitate the tranquil ambiance associated with a spa. The L-shaped half lockers in the change room were the most inefficient design for storage I have ever encountered. However, the staff was friendly and helpful and the esthetician was knowledgeable regarding the treatments and products. Services experienced were a facial and body wrap, both very relaxing and enjoyable. Overall, the personalized services somewhat justify their prices.