Don't know why I expected more from this chain. Breakfast was cold and tasteless. Hash browns arrived when I had almost finished my omelet and then they were undercooked. The server asked my husband if he wanted maple syrup for his pancakes. He requested the sugar free syrup. When his pancakes remained uneaten the server asked if he wanted a box and was reminded about the syrup. Never got a refill on soda and the coffee pot on the table had enough for one and a quarter cups of coffee. Can't imagine what happens when it's busy.