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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

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http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
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  • About 6 weeks ago I concluded that responsible community members would voice their disappointment when they experience poor customer service. Te Aro was on my list and I gave the establishment a 1 star rating. I couldn't be happier to return to this site today and change my rating to 4 Stars. The owner of the business personally reached out to me after she read the review, met with me, expressed her deep regrets and concerns about my experience, offered me a store voucher, thanked me for taking a position and making the time to meet, and committed to introduce my feedback into future staff training sessions. If I had to write the scenario of what I would like to see happen, I couldn't have written a better story. Good for you, Jessie. This sense of ownership and accountability will always serve you well in a business to consumer environment. It will also contribute to the growth of your business. I look forward to returning to Te Aro for coffee starting from tomorrow. Laura
http://www.openvoc.eu/poi#coolReviews
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