rev:text
| - These people suck. I took my 2006 Chevy Cobalt SS in today for 4 new tires. Left the keys with them due to long wait and had promise from JUAN (manager) that I would receive call when the new tires were installed. Over 3 hours later I returned due to no call to find my car sitting in the unsecure parking lot with the alarm not set, doors left unlocked, and trunk open for anyone to come by and take whatever they wanted.
In addition, there are jacka$$ employees working there who do not know how to drive a manual transmission with a reverse lockout because they literally ripped the shifter boot off the console and damaged the shifting mechanism - the car will now shift into ANY gear when the engine is turned off and the clutch is NOT engaged.
I show the manager 'PAUL' who is now on duty the condition my car was left in and his response was "the glue just came loose". OK, and my certified mechanic husband is an idiot. This yahoo refused to take ownership and responsibility for the actions of his staff and now I am looking at the possibility of paying for these repairs myself as the car is damaged. Let's just leave it said that Bruce T. Halle President and Director, Rick Sims, Regional Vice President, and Phil Trent, Assistant Vice President, will all be receiving phone calls from me next week. Fortunately for me, the corporate offices are here in Scottsdale so I can stop by as well with the pictures I took BEFORE dropped the car off (including the odometer reading) and the pictures I took AFTER when I picked it up showing the shifter boot separated from the console. Some yahoo in the showroom muttered something to the nature of "the car only moved 25 feet so I don't see how it could happen" I told him I've been driving this car for years and an idiot who did not know how to drive this car could easily damage the shifter in less than 25 feet - by the way, dude, it is MORE than a 25 foot drive from THAT parking spot to YOUR lifts in the shop.
|