Pop-A-Lock was there for me when I was recently overcharged about $300 by some nasty 24/7 locksmith company. Tiffany, Mendel, and Deric all did a great job at giving me a 2nd letter of opinion and advice for a course of action when they really had no obligation to. Great customer service and I think the employees here all have their hearts in the right place. Spread the word to your friends and BEWARE of scams.