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| - This store being a place for supplies to keep myself beautiful (self-assessment) should have garnered at least five stars. I mean, I love a one-stop shop where I can indulge in beautiful make-up, find things for my hair, my nails, every part of me! What I don't enjoy is bad employees.
The employees here, I THINK, are working on commission. Went in to buy a fabulous Clarisonic for my face and immediately two women swooped in to help. I have to believe this is not because they are the friendliest bunch, but because there is a payoff for them. Mainly because once one girl edged out the other one she was trying to sell me the door knobs.
So, the truth is, I'm 44. That is bad in a lot of ways, but fabulous in that I know what I need in order to look good. I've been doing this for a long time. So, talk to the girl about this product and tell her I use a certain brand of cleanser. I love it, I will not part with it, I don't need recommendations to change it. I just need to know if it's safe to use with the apparatus I'm about to buy. She tells me yes, but she has an even BETTER face wash. I tell her that I understand my skin, but she keeps pushing. After a few minutes she stopped, realizing defeat. I then asked for my fave moisturizer, EVER. She again tried to tell me that wasn't blah blah. No, point me to it, thank you. By the time I got through my list of beauty needs I was exhausted!
So, on the one hand, they have the overly helpful staff (read: pushy), but I walked up to this one girl who quickly tried to turn her back on me as she saw me coming. That wasn't obvious. I asked her, to her back, if she could tell me where I could find a certain section. She grudgingly pointed. Well, thanks for trying to do your job. That you get paid for.
Went up to the counter to ask for help with some eye shadow. No one had a clue, but if people kept pointing me to places where I might be able to find it, I was going to throw down on the ground and start flailing. If I was paid to do your job I'd at least act like I didn't totally hate it and wish it would die.
Anyway, the only reason this store gets three stars is because it has everything I need for my beauty regimen, otherwise zero stars for the incredible helpfulness of the employees.
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