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  • This place has a lot of positives, however the service was unfortunately an overwhelming negative and the main reason for my 2 star review. I visited yesterday after the downpour and upon arrival the place was fairly busy, but nothing crazy. The Amy Winehouse hostess with a big bun on her head asked how many and we told her three. She said it would be a minute and asked us to have a seat. Twenty seconds later she turned around, clearly not recognizing my friend and I, and asked if we were waiting for a table for two. "Uh, no three," I replied. We were seated at a long table which was a little awkward because there was another group next to us at the same table but hey, at least we were seated. Our waitress greeted us, and was very friendly. She took our order and we did not hear from her again for ten minutes, when she came over to inform me they were tapped out of the beer I ordered. I quickly made another choice and then we waited another three minutes or so for the drinks to be brought out. Another five minutes later our baked pretzel came out and it was very good. It came with a honey, Dijon, and stone ground mustard, all of which were very good. Our waitress then came back to take our main order. I ordered the Pig Mac, my friends got a spicy brat, and I can't remember the other. At this point we were informed that fries (and everything) is Ala cart (LAME!) so we ordered a large fry to split. The food took about ten or fifteen minutes and during that time we had to flag our waitress down twice to ask for more drinks. The food however was a bright spot for all of us. Although I did not try my friends food they both agreed it was really good. I can say that I will definitely get the Pig Mac again as it was super tasty! Next, BEWARE THE ICE BIN! During our meal we were seated close to the serving station where there is an ice bin. The staff slammed the top of that thing down every 15-30 seconds and it is loud, so loud we jumped nearly every time they slammed it shut (Yes that loud!). So to sum up, food good, service bad. Hopefully they will get a groove going when the restaurant has been around a little while as this was their first week. However if I go back and the service is still as poor, I will not be returning. Oh and lastly, on our way out, another hostess story! As we were leaving the hostess said good bye. That was nice. However as we looked to our right we noticed the take out part of the restaurant sold brats so we turned around to take a look. When we turned around to walk back in the hostess that just said good bye to us, asked if we wanted a table. You can't make this stuff up!
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