If I could give them zero stars I would. Insurance had my daughter's DOB off by 1 day (which was the insurance companies fault) and they refused to take our insurance and required payment upfront, which unfortunately we did not have. I even offered to get the insurance company on the phone to verify eligibility and they refused. The woman upfront was rude and condescending stating, I quote, "if it were my kid, I would find the money so obviously you don't seem to care that much." NEVER again will our family be coming here. Went to another pediatric urgent care 2 miles away and they were extremely helpful and understanding. Advised that they see many patients leave there and go to their facility stating how rude that Good Night Pediatrics is. My advice to them is to overhaul their staff. You need people who care in there. With already having a rating below 2 stars, this place has been on the downhill for a while.