Last night we went to Carrabas for dinner. I got served a salad with a wood chip in it. The manager came over to give me a new salad (which I really couldn't eat because I was freaked out about what other inedible objects might be lurking) and simply says "Oh it was probably a wood chip from our pizza oven." Never said, "Let me take that off your bill or dessert is on me!" NOTHING!!!! I then realized that my tongue was scraped from the wood chip but the manager would never know that because he never came back to check how the meal was. I could barely eat my pasta because again I was freaked out about what other inedible objects might I find and all I got was "it's a wood chip from our pizza oven!" Really???? That's great customer service! It'll be a looooong while before I go back there, if at all!!!!