I went there for lunch the other day and I did not enjoy the experience for a reason I won't disclose but when I talked to Eric the assistant GM about it, he was great, he apologized and offered me back for a better experience... Therefore, like any industry, customer service is priority and he took that to heart as he was more than willing to address the issue so it doesn't happen again. I like the place and recommend it to anyone in the area who wants some good food and drinks in a great environment... I will be back.