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| - We're approaching the end of our 2nd lease here and leaning heavily towards leaving.
Apartment itself: the floor plan (2x2) is a nice layout. But we have had SO many things break... a cupboard door (within an hour of moving in), no hot water, the master bathroom toilet (twice), the front door lock/screws, a doorknob fell off, half the stove burners rattle... the list goes on. Everything is cheaply made.
Maintenance: we took to fixing things ourselves (luckily they are all minor), because maintenance proved useless when we called. Took 3 days to fix a hot water issue upon moving in. Two guys came up another day to 'fix the rattling stove' without us asking... came in, pulled the stove out from the wall, knocked all my stuff off the counters and then said "Uhh... never mind" and ran out, leaving me to put the stove back. No eye contact the whole time. They seriously skeeved me out.
Grounds: nothing ever works here. The hot tubs are constantly broken, they removed 2 of the washing machines in the laundry rooms & increased the prices. They cut trees and leave the massive branches laying around for a week. Nowhere near enough parking; you couldn't buy a covered spot if you wanted to.
Office: Their main saving grace, Erinn, was replaced by another girl who is rude and unhelpful. The other day she told me she couldn't do something... turns out she can, she just didn't feel like moving to her computer. We've had a lot of issues otherwise with the staff; last year they ran paperwork wrong and almost charged me an extra $700, they have threatened to tow my 'abandoned' car (which was registered and running per the lease, & we were parking our other car on the street to only use 1 spot), and we were charged to replace our glass door after we *saw* their landscaper shoot a rock into it and break it.
Right now they are expecting us to give them 60 days notice... last year we knew our new rent amount 90 days before; now I have asked 3 times what the new rent/fees would be and they keep saying 'they don't know yet'... how am I supposed to give you 60 days notice if 55 days out you don't even know the new rent?
Neighborhood: has REALLY gone downhill. How is the rent increasing, but the class of people going down? My car was vandalized (covered in frosting that took detailing to get out). They no longer have security except for once or twice a week at weird early evening hours. I have had ghetto-looking teenagers light off firecrackers next to my car and then verbally threaten me while I was on my balcony. I had to call the police for domestic violence a few weeks ago. We often come home to cop cars everywhere. One night, there were 10 cars & 20 officers, firing off pellet guns into some guy's door to get him to come out.
We would *like* to stay but if this continues to go downhill & the prices go up, we kinda have no choice but to go.
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