I've gone here for my car maintenance since I arrived in Phoenix three years ago. It's a bit of a drive from Tempe but I see no need to change since I've always received stellar and straightforward service. Last time the guy advised me to make sure to get my 30,000 mile service check (which includes a lot of components like brakes, tire rotation, etc) in early before my maintenance plan expired. He also replaced an insert from my bumper that had popped out for free since they're known to be troublesome.
There's free popcorn. They upgraded their coffee machine since my last visit too. I'm sitting here sipping a vanilla cappuccino, eating popcorn, and listening to some awesome 90's music. Everyone here seems pretty upbeat and friendly. They're not all business, they really make an effort to have fun. This feels more like a coffeeshop than a service center and I mean that in the most complimentary way possible. It's the only place I've actually enjoyed getting an oil change.