On the advice of our contractor, we used Grand Appliance for our recent kitchen remodel and could not have been happier with their products and service. Our salesman, Doug Haag, was willing to match all prices (in this case, those of a one-day sale at Sears), no questions asked. Delivery was prompt. Issues were addressed immediately. A new dishwasher was delivered within 24 hours when the plumber found a ding in the interior of the first one. Doug arranged to exchange a noisy venthood for a quieter one. We will definitely buy all of our appliances there in the future!