Larry was very professional. He was really good with communication as well. I had two running toilets and a tankless water heater that I needed flushed. I told him I had company staying at the house in a few days and he was able to squeeze me in to look at the toilets. They just required a few adjustments and he didn't charge me anything for the 10 minutes of his time. He came back the next week and did the water heater flush and also offered some advice on how to extend the life of my plumbing. I will use Plumbing Pros again in the future and recommend them to others who need a plumber.