Very friendly/knowledgeable staff, which can be hard to find at some record stores. I've been to plenty of record shops where the staff can make you feel a bit awkward if you aren't looking for some silly, obscure record that only audiophiles, like them, would listen to.
The Kops staff helped me find some hip/hop, soul rarities (House of Pain, Doris Troy) that I'd been searching for for years, all in their well-stocked store.
Recommended for a sure stop in if you're in the Queens Street area and have a few hours to kill :)