I'm giving a 4/5 because the ice cream they create is quite delicious. It's flavorful and the texture is nice and creamy (which surprised me - I worried it might be on the icy side). However, I don't think I will ever seek this place out again for a couple simple reasons.
1. The line is so friggin' long and it moves SO SLOW. Like, woah. Oh my god - getting the ice cream that I'm dying to eat should never take that long.
2. When it comes to ice cream I want an enormous portion and I want it accompanied by as many mix-ins and toppings as possible. I mean, I want something crazy that leaves me with the best stomach ache ever. And this place is more about having something cute and artistic.
So while this place is neat, has friendly service and creates a pretty product, the wait is just too long and the serving is too small for my inner fat child.