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  • This is more of a general review for all Massage Envies. I've been a customer in three different states for a couple years now, and if you've been to one, you've been to them all, really. Massage Envy is a study in why franchises work (when they do work (and massage envy works)). McDonald's became popular because it took the chaos of the burger joint and made it totally orderly and predictable and reliable and clean (ish). Every McDonald's is exactly the same. Massage Envy is a franchise after the McDonald's model, but there is one big difference: you don't need a license to be a fry cook. Thank god, you do to be a masseuse. Every Massage Envy I've ever been to has had more or less the same design, same color palette, same good, courteous service and same expectations. The only appreciable difference between them is the people who work there, and therein lies the possibility of trouble. Not all LMTs are created equal. Some of these people may just be waiting to build their bona fides to go work at a huge fancy spa. And some of them never will. This means that the quality of your massage at Massage Envy is directly connected to who you work with. And it can take some time to figure out whose style is best for you, naturally. In my opinion though, setting aside evaluating individual therapists, the Massage Envy experience overall is a good one. They make you feel reasonably special and their membership is a good deal, especially if you live in a place where massages can be ridiculously expensive (Arizona, DC). They often have cheap spa add-ons that you can purchase, like using special oils or face masks and so on. What Massage Envy has done is the same thing McDonald's did - taken something a little dicey and maybe even scary for some folks and made it into a consistent, uniform experience. While massage enthusiasts will no doubt decry Massage Envy like hamburger enthusiasts do for Mickey D's (and I don't blame them) Massage Envy is a great place for someone who has never had a massage before and wants to try it, or isn't interested in dishing out the dough for a luxury experience at a huge spa. It's the working man's massage parlor. Sort of.
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