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| - I know good boba shops, I lived in California practically my whole life so I KNOW good boba/tea.
Now, usually good boba tea shops are owned by Asians -- not being racist, but they got the flavor profiles and textures down right statistically. I have a feeling this is definitely a local American run company. It's located in the San Tan Mall across Forever 21 near the Harkins Theater. The design is like a beehive: black and yellow color themed and honey comb designs. The reason for that is because they carry honey boba, which is really delicious. Boba is a chewy tapioca pearl that is offered to be included in the bottom of your drink, among many other toppings (jelly/fruit/poppers). Boba is very hard to control quality wise for a business because you have to cook it just right for the chewiness and let it sit in a honey/sugar syrup BUT not for too long or it'll start to break down.
The menu may be confusing to some, but just ask the girls for suggestions. Go on Facebook ahead to look at their menu. Never tried any of their drink toppings? Ask for a sample.
I've tried a couple of their drinks, and I have a few suggestions. For the blended drinks, try not to add too much ice or it becomes too chunky and not as creamy as a blended drink should feel. For example, the tropical island blended drink: the flavor profile
Was very good: not too sweet, but too much ice killed the drink because it became more of a slush. I waited for the drink to thaw a bit and liquify and it was definitely a lot better with most of the ice out of the way. Thai iced tea for me is a hit or miss: I usually use that drink to tell whether a boba place is legit or not. It was good, the ratio between tea and cream was perfect. My only gripe was I ordered a large size and paid over $5.00 but didn't get it filled to the top. Boba was perfect consistency though.
Customer service was great, there wasn't much to say except that I felt bad for the three girls who were working. It was super busy and I felt they could have used an extra hand or something to not feel as overwhelmed. They were super nice and took the time to say "welcome to fat straw!" Every time someone came in the door. Poor girls were working super hard to get everyone's drinks out in a timely manner while trying to take orders and answer questions.
The packaging of the drinks is a bit funny. The diameter of the drink cups are as wide as a donut, how am I supposed to put my drinks in the cipher of my car?
All in all, it's not really a bad boba tea shop. A bit pricey but a good place to chill (free wifi) and have a sip of something cold on a hot summers day.
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