Ice cream is kept fresh without freezer burns or ice crystals, employees are pleasant and helpful.
They always do a great job of writing on the cakes, even asking color choices! Yay!
They have never given me the stink eye for asking for a taste spoon of a flavor I don't know. Parking is spacious, well lit, not usually a line, but if there is they keep an eye on who is next so no one cuts.
The Cake case is almost always full of all the sizes they offer, in a variety of designs. Haven't gotten a single icky one yet.