Called Joel today for a service call on our 7 year old gas fireplace, electric switch operated, that wouldn't work. Two hours later Joel was knocking on my door. Very nice humble guy that took his shoes off and had a moving pad so no mess on the carpet. Seemed very knowledgeable about the fireplace, did a thorough cleaning, adjusted pilot and fixed an electrical issue. One hour later is was leaving with a check for a very reasonable amount of money. Liked his competency and was very careful not to make a mess, very easy to deal with. If you have a problem with your fireplace give him a call, he won't disappoint.