rev:text
| - Worst treatment I have seen. My father's "care" was subpar at best, and he was transferred to this hospital from Henderson Hospital because Henderson Hospital said he needed a surgeon. My father was in severe pain, and instead of doing anything, at Desert Springs they drugged him up on so much morphine he was hallucinating. WE had to tell them to cut it back. They had 4 nurses try to insert a catheter and none of them could do it, so they had to call a specialist to come in from another hospital and insert it. The hospital said they had no one else there that could do it. (yes besides physical pain, that will be the pain of another bill that won't be covered) When my father got to his shared room, he noticed the smell of smoke. It started to get really strong, and he and the other patient told the nurses, and they smelled it as well. When they went to investigate, apparently a mental health patient had managed to not only leave his area of the hospital unattended, but also managed to obtain a lighter and a cigarette and was smoking in the hallways. They opened the window to my father's room, and there's no screen! That may be why in the room across the hall the nurses were complaining about a bee getting into that patients room. When they discharged my dad's roommate the nurse cut off his medical id bracelet that contained his medical records number as well as other personal information, and threw it away in the biohazard bin. Welcome to the added risk of identity theft, courtesy of Desert Springs staff. When my dad left the hospital, he still had the same catheter in and they said they didn't know how to remove it, and to go see his primary physician to have it removed. This is only a small part of the nightmare he endured, and surgery will be somewhere else believe me. If I could give a place negative stars, it would be this place. He came out of there with a massive infection, and in a hell of a lot of pain from that new infection. I wouldn't send my pet to this hospital. I had to give it one star to post the review, and it doesn't even deserve that.
|