I eat at the Charleston's in Mesa all the time and let me just start by saying it's much better. In Mesa the host hold the door open, greets you with a smile and actually engages with you. Here the girl at the door was looking down didn't even notice me. I went in and sat at the bar, dirty tables all around me. The bartender didn't say hi. Walked past me to put some juice away in a cooler. He came over and asked what will it be. I said how about a menu and a water. I ordered. He never took the menu away. The food was just as good as Mesa but the service is horrible. The bartender later pulled an energy drink out of the ice bin in which he got my water from. My food came I had no silverware. My water was empty three times two where I had to ask for a refill. The servers spent their time in a huddle in the corner of the bar. The bartender dropped the check about a minute after I got y food. Although he saw I was messing with my wallet and had half a sandwich left, he didn't offer a box. Finally another server asked me if I needed one. The bartender drop the lid to the mint container on the ground and put it right back on. As I left not one person acknowledged my presence. The manager (I assume, a man in a grey dress shirt) a server and the same host were at the door laughing about something on the managers phone, none of them said a word to me. I won't be back to this location.