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  • 3.5 stars I had seen this place driving by but found out it was an in network benefit when I checked my insurance website. I'd been sick for 4 days and was in denial that it was anything more than an upper respiratory infection, or a cold. I finally decided to head in knowing my symptoms weren't ER worthy, but realizing that my primary care wouldn't be able to swab for the flu. When I walked in I noticed a very strong scent. Being sick, it was actually a little unbearable. I wasn't sure if it was a strong cleaning product or a room deodorizer but I was really bothered by it! When I checked in at the front desk I asked the woman if they swabbed for the flu. She said yes but that I'd probably be there for hours. I wasn't sure if she was just informing me of the long wait, or discouraging me from waiting, but I proceeded to sign in. The good: I was only there a couple of hours in total, which was better than I though with how badly they were playing up the wait time. The place was clean. Plenty of seats in the waiting room. The bad: One of the techs or medical assistants didn't introduce themselves when they came in to do a test on me. When I received my discharge papers no one went over the prescription (side effects, how and when to take, etc.). I'm not sure if this was because they knew I was in the healthcare field or not, but either way I would never hand my patients a prescription and then say, "you're free to go." It's never fun to have to go to Urgent Care but if you really need to, this isn't a bad place to go. It's better than waiting 8 hours and clogging up a busy ER with flu-like complaints, and it's probably more beneficial to you than waiting a few days to see your doctor. I'd go again if needed.
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