I was brought here on a recent family visit. My fam had just moved to Charlotte and have become enamored w/this place and told use we had to "have a taste of the South". If the South tastes like overcooked day old fried chicken, then I will continue to partake in consuming fare that was influenced above the Mason-Dixie line.
So yeah...the chicken tender meal I got was not great. The chicken was dry, the breading was pretty awful and had no flavor (maybe I should have gotten the "spicy" option?) and the biscuit was hard and dry (I think their biscuits moonlight as hockey pucks).
The mac n cheese was on par w/KFC, so not terrible, but not amazing.
The only thing this place managed to get right was the sweet tea, but if they could not get sweet tea right this far south, then their "Southerner" badge would have officially been revoked.
I had expressed my meal dismay to my family and they agreed it was "an off day". I advised them I did not want to put in the gastronomical research to prove them right or wrong and considered my visit here a "one and done" tourist from Texas experience.