I'm an emergency doctor. I'm used to people showing up in my emergency department at 2 AM saying things like "I coughed once, then I googled it, and I read that a cough can mean cancer, so I'm here." I'm trained to assuage the fears that Dr. Google tends to put into my patients' minds.
I showed up today at 25th Street Automotive with a squeaky clutch. As in, my clutch squeaks when I push on it. I had no clue whether this mattered or not. I don't know anything about cars. I asked Mechanic Google, who told me squeaking could be a sign of the clutch starting to die, so I scheduled an appointment and dropped off my car.
Turns out, the clutch pedal needed some lubricant. The mechanics not only fixed this for me for free, but they also picked me up at my house to bring me back to the shop when my car was finished with diagnostics. They even held their composure and didn't even laugh when they realized that my "squeaking clutch" literally just meant that the pedal was squeaking. True professionals.
5-star service. I'll probably let my husband take care of all car-related problems from now on, but 25th Street Auto will definitely be keeping our business.