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| - Tonight I went there to get takeout bubble tea for myself and 6 friends. When I went in, there was a strong humid smell in the restaurant, nobody greeted me. There were people seated left and right, and multiple lines, there didn't seem to be much of an order. I understand it can get busy, so this does not affect my score. I walked up to the counter, looked at the laminated menus provided and chose the bubble teas I wanted. I told the girl at the front desk that I would like to order take out, she says 'okay' and leaves the counter. I believe she was a server or busser because she never came back. Eventually a crowd of people who needed to pay bills for their table and more people waiting to order take out lined up around the counter. The busser came back and started taking payments of these people, I asked her, 'Is this where I order take out?' she replied, 'Yes but you have to wait until these people pay.' Well uh, I proceeded to wait 15 more minutes on a Tuesday evening (not busy) before I had enough and just left. Not even going to try again.
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