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| - Horrible experience. Incompetent rude indifferent service. Worst waiter ever.
Let me start by saying my family is always very respectful to wait staff, we always say please and thank you and help clean up our plates at the end of the meal.
Our first time, and probably last time, at Thirsty Goat with my family of 4 at 1140am(not lunch rush) on a Saturday.
After being seated and waiting an additional 10 minutes or so for waiter to show up, we ordered our drinks and luckily our food at the same time. It took a total of 25 minutes for our drinks to show up ONE at a time. I noted that our waiter spent a lot of time talking to the 2 bartenders. At this point my husband went up to the bar and patiently told them that it had taken along time just for drinks and that we hoped it wasn't going to take an excessive amount of time for our meal, that we need to be somewhere at 1pm. I had ordered water with lemon, in addition to my other drink, and that never came so I went up to the bar and nicely requested a glass of water, the bartender asked "Where are your seated?" "Who is your waiter?" I told her it was a man and that it had taken 25minutes to get my drink so I decide to get my own water. Then the other bartender Rudely stated that my drink had been ordered incorrectly by the waiter and she had to remake it (which still shouldn't have taken 25min) and we had ordered broasted chicken that took 20 minutes to cook (which should be noted on the menu or at least told to the customer ). I calmly asked her to send the manager to our table. Our food finally arrived and it was good, which is unfortunate because I doubt many people will return if they continue with this kind of service, I highly doubt we will. When the manager arrived she seemed slightly put out, hesitant, and uncertain of how to react and handle the recount of our experience. She eventually told us that she would remove the cost of our drinks from the bill and offered free dessert which we turned down. Just an overall uncomfortable experience.
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