| rev:text
| - This Duke is abandoning his kingdom for good...
I checked into Chipotle for lunch, and Yelp notified me I was the Duke of that location. Less than a minute later, this awful story unfolded...
I ordered chicken tacos. As I was waiting for the line to move down and the girl to add the different toppings to the chicken meat already inside, a worker leaned right over my food and quickly withdrew two of the metal tins used to hold the meat. These tins rest in hot water as a means of keeping the food products continually warm. As the guys withdrew the tins over my tacos, drops of that water rained down straight into my tacos. I mean, rained down. It was impossible not to see it happen, and I'm quite sure he noticed but didn't care - given that he did it with two tins in a row.
Just for a split second, I thought not to say anything because I didn't wanna make a scene or make him feel bad. They were busy and I was trying to cut him some slack.
Even so, the thought of all that gross, filthy water pouring into the food I was about to eat really bothered me. So, I said to the girl who was making the tacos - and also saw the water pour into them but said nothing - "I need you to throw those tacos out and make me an entirely new order. All that water just poured into them."
The guy heard me, but kept his back to me so he wouldn't have to deal with it. The girl looked at me like I was asking her to explain String Theory to me in 10 seconds or less. Eventually, she got me a new batch going. No "Sorry 'bout that" or anything - just a look that implied I was being a real pain.
As I moved down the line, I attempted to be pleasant and joke around, as I didn't wanna be the jerk they all seemed to think I was.
As the cashier rung me up, I asked her who the manager on duty was. It really bothered me how clearly unaffected the workers were regarding a huge health violation. She pointed to the guy who had dripped all the water into the tacos.
"Him???" I asked, clearly confused that the manager would be so visibly uncaring about what happened. "Yes, him." she confirmed.
I called him over and said that I wasn't sure if he understood what happened or not, but that he had poured sick, nasty water into the food I was about to eat.
He looked at me, clearly bothered and wanting to tell me to go away and said, "Yeah. That's why we remade them."
No apology, no acknowledgement that it was a health violation, no nothing. He turned to walk away.
"Wait a minute," I said. "That was really unhealthy. That's like a health violation."
He stared at me and just said, "They train us not to do that. We know." Again, he turned to walk away, taking out his cell phone to answer a call.
As he faded into the background of busy employees, I said "Way to manage - great job."
Every single person there looked at me like I was being a jerk, even though I wasn't raising my voice, or swearing, or being rude at all. I took my food and left.
I hadn't expected a free lunch, nor would I have taken it - I simply expected an acknowledgment of my legitimate concern. Instead, I was given the most polite "screw you" the manager could get away with.
This Duke has abandoned his kingdom.
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