I just had my first facial with Shannon and I am SO IMPRESSED! I have had many in the past and nothing compares to Shannon! If you want someone to rub lotion on your face and dim the lights for a relaxing spa experience, look elsewhere. She is truly there to help your skin improve, create a long term plan and send you away feeling like your skin is better and healthier! The salon is really cute and clean which is the first thing I always look for. She took her time and was really knowledgeable. Can't wait for my next appt!