| rev:text
| - Alright, so surely by now you've seen that reviews for this new restaurant are *ALL OVER THE PLACE*, and there's a very good reason for that. This is a brand new restaurant and they're having a rough time with it- the waitstaff, from what I can tell, are extremely new to the game (our server today said it was her first day) and they're getting *MOBBED* with customers. We came here at just before 1pm and the place quickly filled to capacity. Now, if you've ever worked as a server, then you know that it is A FUCKING TOUGH AND THANKLESS JOB. And if you haven't ever worked as a server, then you can go fuck yourself and keep any opinion of the job to yourself, because you don't get to comment. So yeah, most of the waitstaff are young and brand new, and are having a tough time with the orders. It happens. Have some compassion and understanding, you bourgeoisie twats.
Anyways- it was our server's first day, and she had a rough time with it. Several things that we ordered weren't available (the ramune sodas, hot green tea) but she was very apologetic about it. So no problem- again, it's their first few days of being open and they probably planned for conservative sales. We ordered takoyaki, the Nishikawa black house ramen, and the Nishikawa curry ramen. Our takoyaki came out and I turned into an anime panda. These were seriously the best takoyaki that I've ever had outside of Tokyo, and better than most of the ones I've had when there. Slathered in nori, katsuo-bushi, and sauce, they were nevertheless light and ethereal, with chewy bits of octopus inside. They were amazing, and honestly if that was my entire meal then this would have been a five-star review. We had to wait a little while for chopsticks and napkins, but again our server was slammed with tables and was doing the best that she could. A gentleman from the kitchen came to check on us, and brought us our tableware and another plate of takoyaki (which was probably for another table).
After a few more minutes, our server came back and apologized... our order *HAD* been made, and it was taken to another table. Another order had sat in the back and gotten soggy in the meantime, but they were out of ramen for the moment so they'd like to prepare something else for us from the kitchen, free of charge. I was frustrated by this, because I was *REALLY* looking forward to ramen, but like I said... shit happens. We ordered pork chashu and kara-age. Both came out several minutes later, and both were absolutely DELICIOUS. Their kara-age is very unique- it has a mildly sweet sauce topping it. Their pork chashu is also similarly delicious, and you should definitely try them.
The chef came to our table and apologized profusely. He gave us a gift card to come back and try their ramen, and he was so nice about it that any frustration which I'd had was instantly evaporated. If you're asking HOW CAN THEY RUN OUT OF RAMEN!?!??!, I'd like to remind you that they make their noodles fresh here, and that isn't something that you can just whip up in twenty minutes. That's the downside of making things in-house, especially if you haven't been open long enough to gauge for demand. That's one of the big things that you need to keep in mind- they're still figuring this stuff out, folks!!!
We'll be back next week to try out their ramen, and at that time I'll update my review if need be. Our experience here today was frustrating but understandable, but the entire staff was so apologetic and they genuinely took ownership for the experience. And that was a big thing- they took ownership for the experience and I feel like they'll learn from this weekend and have a good business moving forward.
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