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| - This place is consistently either over booked or backed up. I have gone on 2 different occasions. One during the weekend and once during the week. People sitting next to me said that they made a phone reservation, and yet they still were waiting. It obviously reflects happy customers, so kudos for them. My rant, because of the customer flow, it eventually affects those of us who waited. And I'm sure that in order for them to please everyone so they can be seen, this creates this kind of poor workmanship. I went their to get my eyebrows and lip done because I was a chosen as a special guest at my children 's school. I left the shop in pain and upset because the OWNER rushed to get me my turn and to go back to her nail customer. Then while waxing she wouldn't stop telling me if i pay cash she would give me a discount. Last time, she told me, if I pay cash, she would give me a special discount, and NOT to tell anyone there, I'm assuming the other employees. There's a young guy, Ken, who works there, his booth is on he left side, next to his girlfriend, he's great. Did an awesome job, last time, when I went there to get my nails done for my 50th birthday. So, go there, get your nails done, ask for KEN...but I wouldn't recommend getting waxed over there. I will NEVER go there again!!!
Update: one week later a very visible permanent scar. I hate that this happened. I'm sooo upset at this establishment. They did a horrible fast job, too rushed to ensure customer care when it came to my wax.
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