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  • Got here before 6pm, and didn't get our food until 7:20 pm for a party of 6 and a one year old baby. Thankfully, half the older kids (11, 10) food came out so it settled them down for the long wait, the baby's food never came because the waiter forgot to add it (he apologized, gave us her meal and didn't charge us for it). During the time waiting for our food, a couple who had been asking for a box that never came, went to empty table to empty table grabbing silverware and used the napkins as a carry out, went to the front to pay yet no one was on the front desk. About 15 mins after, the adults food and the rest of the kids food came out. We complained about the length of time, asked for the manager, but apparently he was training a new cook. We went ahead and ate our food, hashbrowns were oily, cold, gross, my pancakes were still goo in the center, but I just ate around them instead of waiting another possible hour for new ones. Our waiter had come back, apologized some more (not his fault about the food) and told us the manager had offered us free salad and soup as an apology. We declined, but said thank you anyways. The kids were satisfied with their food, no complaints from them. Our waiter, awesome... Food, meh... experience, fail. Not the first time I've been disappointed with this Dennys.
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