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| - Pretty, Pretty Princesses apply here. The salon is very fancy and pretty. It is almost disgustingly so with hanging chandeliers, Water Fall walls, and a pretty rustic, curving rail stairs. The boutique is pretty. ( I got a killer necklace pretty cheap) The relaxing room and hallways, locker room are all pretty darn nice looking. I would never in a million years think to go here but I received a coupon for a massage for participating in Pat's Run. I was long overdue for a massage and did not want to wait to go to the massage school I usually frequent. I indulged, even with the coupon the price was a bit higher than I can afford on a teacher's salary. The location is not very convenient for me either. What the heck, I work hard. A gal can splurge every now and again.
I had no problems booking the same day appointment. It is strange that you actually do not get the location you want when you call. You get the Chandler location but that is how they do it I suppose. The gal who answered the phone might have been new or in training. She did not know directions nor prices 100 percent as well as she should. However, someone was behind her coaching her. I am totally okay with that since she was super nice and answered all my questions. She asked if she could put me on hold, did not keep me on hold for very long, and asked if it was okay if she could inquire from the other person for help. I liked that.
Getting there was another story. It is a little tricky to find but I finally pulled in at 10 minutes to appointment time. I was greeted immediately and brought up stairs. I was offered a drink and showed the relaxation room. My only gripe was the lady in there talking on the cell phone. It is called the Relaxation Room for a reason. Come on folks, shut it off please. ( this is not the salons fault though and the room is very pretty) I was picked up on time almost immediately after filling out my paperwork.
Samantha was my massage therapist. I did not pay for the deep tissue massage. They did discuss that the Swedish Massage was a light to medium pressure. Samantha did a great job. She seemed to find all the knots. I am super ticklish at times too but all went well.
After the massage I was greeted right away by the upstairs cashier and went shopping in the boutique downstairs. Everyone was very friendly and helpful towards me. Another drink for the road too.
All in all, this was a very lovely experience. I probably would not go back, but through no fault of the Dolce. The non discounted prices and highly inconvenient locations are prohibitive. Perhaps when they offer a Groupon again I might reconsider or if they opened one up in the Downtown Phoenix/ Biltmore area.
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