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  • Not great. They raised my storage fee by 10% after only being there 6 months. Good old bait and switch. The unit was filthy when I moved in and the staff knew it. My unit never had a light inside. They just never fixed it. The "security" gate in this nasty part of town was broken and wide open maybe 30% of the time. So, to close it they would padlock it effectively denying me access to my belongings unless I happened to arrive during their "office hours". And there never was any notice of this odd practice. I arrived at 9AM one day and couldn't get in. Worthless way to treat customers. I took all this in stride until the monthly fee was raised. I am not paying more for substandard service. Bye bye Public Storage.
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