I'm normally one to let people have their own experiences with businesses out there. I really like to brag on businesses that exceed my expectations and rarely hammer on those that don't but I've been so badly mistreated by one that I feel I must warn others. Unfortunately, due to the abhorrent customer service, profoundly demeaning ego of the staff, and completely inept technical ability of the Flat Tire bike shop in cave creek, I will be taking my business elsewhere. I recommend you do, as well.