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  • I received a notice at 8:46pm informing me that my order would be delivered today by 8:00pm. Since it was after eight o'clock, I walked outside to look for the order and found nothing. I then tracked the order and found it had been delivered at 11:28am and left on the front porch. This concerned me, so I contacted Amazon to report a missing package. I also sent a note to LaserShip to say the package is missing. I'd not heard of LaserShip before this and when I looked them up I found multiple negative reviews. Unfortunately, it appears the reviews are absolutely correct. This morning I searched the porch one more time. I just wanted to make sure I didn't miss anything in the dark, but no package. I walked the dog and returned home, still no box. I went inside to grab my bag for work today and as I'm backing my car out to head for work I noticed an Amazon box in the middle of the front porch. Obviously, the box was delivered in the last few minutes. This would be great news for me except for the rush order placed by Amazon last night, scheduled to arrive today, that I will now need to return. Thanks LazerShip for your less than reliable tracking information. I don't know if your driver has a quota to meet or is just not sure which packages have been delivered, but apparently his package tracking skills need some improvement. Amazon, thank you for going the extra mile to fix the issue. As usual, you don't disappoint and your customer service team is the best in the business.
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