This was my second visit. The first was good... the second horrible. The line wait was long and people kept breaking in line, there wasn't anyone from the establishment to monitor. The place just isn't big enough and doesn't have sufficient seating for the crowds. We waited over an hour. People were saving tables and moving to better tables. They were asked not to do that several times. The service was slow one person in our party got their food, the other two sat and sat... someone actually came by to ask if everything was alright when it was obvious that two of us hadn't been served. We finally had to go find out about it... it wasn't waiting anywhere and wasn't even prepared... they acted like they didn't believe us... I had to provide my reciept to get our meals. The food was warm, my wet ribs were good, beans were good and the slaw was ok. The brisket was over 2/3 fat and I couldn't see it well enough to trim. I brought that home... I would have sent it back, but I didn't want to wait any longer. Management better wake up... it won't last forever at this rate. I paid $47 for two meals plus a nice tip - given before the poor service and food problems.