| rev:text
| - Just business.
I came here since I was in the area and haven't had Greek food in such a long time. I was a little early for Saturday and didn't realize they open at noon. So I waited 10-15 minutes. Might as well right?
I went to the door 2 minutes before opening and peered inside to see no one. Then shortly a young lady was opening up shop. I was excited! She handed me a menu. Another customer came in to make a to-go order too and asked how long it might take. Well she informed us that the cook wasn't here yet. The man was in a rush and had to leave. I decided to stay since I already invested 15 minutes waiting.
I told her upfront I had a Groupon for this place. I was told I couldn't do it for to-go orders. So I said I would eat a little there and then take it to go. I had to spend $10 worth. So I decided to go with the classic gyro and then a chicken shawarma.
I prepaid for the order and pre tipped since I knew I wasn't going to stay long and was waiting for the cook anyway. Tried to kill some time.
I went to use the restroom and came back out to hear some yelling in the kitchen. I didn't really hear what that was about, but it wasn't good by that nasty tone of voice.
Another lady came in solo to dine in for lunch. She was given a menu.
Few minutes pass by and then a guy comes out and he marched towards me. He started yelling at me saying I am supposed to use this Groupon on one item. I told him I did not know that and that it doesn't specify that on the fine print. He said, "It doesn't matter. Those rules don't mean shit! I make the rules!" I said, "Then you should have told that to Groupon and not me."
He proceeded to say that he is only making $2 per sandwich. Not my fault. I already spent $8 on the Groupon. He said, "I'm not making shit!" He continued to yell and harass me about what I should have done after the fact that I had already ordered, paid and tipped. I told him, "You should have told me all of this before I paid for and ordered it!"
He continues to yell at me some more and say that I need to support small businesses. The young lady hands me my food. She ended up making it to go for me. She was apologetic towards me because she knew that guy was unprofessional.
I finally got out of my seat and grabbed my order to leave. And he says to me, "Don't take it personal. It's just business!"
I was NOT happy.
I thanked the young lady for her service. I feel sorry for her having to work with such an unprofessional person.
He was late coming into work. If you're opening a restaurant at noon, you should be coming in before it opens. You need to prep the kitchen. Not 10 minutes after the restaurant opens. If you're going to yell at your coworker or employee, might as well do it in front of your customers. If you're asking me to order only one item, why? I am still spending more than $10 worth whether it's one versus two items. I actually spent more buying two items. I was told he was only making $2 per sandwich. False. After tip and whatever he gets from Groupon that's more than $2. That's a free math lesson I didn't charge for. I get yelled at for your poor decision making. If you want to thrive, don't speak down to your customers. I recommend a business class or few and anger classes.
Remove yourself and allow the young lady to take over the business. That's also free advice.
Don't take this personal. It's just business.
"Shame. Shame. Shame." ~ Cersei
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