I've been here roughly half a dozen times since Impact opened its doors. I'm in the neighbourhood, I like their food and the vibe is nice. My only qualm is how long the food takes to be prepared. I understand everything is made to order, and while that's appealing to me, it's a mildly frustrating 25 minute wait for a dish that doesn't have any protein on it. I've noticed that the wait is consistently this long despite how busy they are. As someone who also works in food preparation at a busy downtown establishment, it's painful to watch them move so slowly without any sense of urgency. If someone is taking their dish to go, there's a good chance they have somewhere to be. I always ask myself upon leaving why I leave a tip on takeout service there. Hate to be a wet blanket but..