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  • I wish zero stars would be an option, but unfortunately it is not. I am absolutely disgusted with the service department. Having to wait 2.5 hours for an oil change is outrageous. If you are a busy working professional - steer clear. They do not seem to value a paying customer's time whatsoever. We are in the market for a new vehicle but I will not spend another dollar at any Chapman dealership because of their horrible customer service.
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