t's rare to read positive reviews for RV dealers or repair yards, but here's one I'm happy to report. Last month our Allegro coach was struck by a red-light runner here in Phoenix. When Camping World was slow to respond to my call for a tow, I had the coach delivered to RV Renovators in Mesa for the $12,000 of repair work required to get us back on the road. We were met there by the owner, Monte Germaine, who quickly promised the kind of first-class customer service that in reality seldom seems to materialize. Well, I was wrong about this guy. Every promise he made to us from the first day was met and often surpassed. More to the point, the repairs were completed on time and to very high standards. Speaking for myself, I hope to encounter others in this business like Mr. Germaine as our RV experiences continue. He and his employees are real deal when it comes to customer satisfaction.