Food is great. Giving this place two stars for the service. You order everything && pay BEFORE being seated. Then you get to your table, a waitress comes over and gets the drinks for you. After that, you wait for your food. There was four of us in our party. My husbands food didn't come until after everyone else was FINISHED eating. No one could track down his order. Your waitress doesn't even really know what you ordered. There was no apology made, no offer to get the manager. The only excuse they could give was that there is a fried side and a steamed side of the kitchen. Yet, no one had any fried seafood at our table so it still should've came out at the same time.
The bathrooms were disgusting. Two of the three stalls didn't even have toilet paper. And as you walk your shoes make noise because the floor is sticky.
It's sad to have such great food presented in such a way. And since you pay first, they don't care and it shows.
It's clear that they try to keep the overhead sooo low that they are actually losing business. A roll of paper towels on each table, pre packaged plastic silverware, food served in styrofoam and drinks in styrofoam cups sooo basically they don't have to wash or use any real dishes. And you'll never get a drink refill because you will never see your waitress again. They don't even have wet naps but everything is soaked in butter. Ridiculous. They're so focused on getting everyone to pay first but not focused at all on the experience. I'm sure the wait staff doesn't make anything in tips.